Affiliate Policy Overview
Equip-Bid.com Policies
Equip-Bid’s future success is contingent upon maintaining a reputation for conducting online auctions in an honest, transparent, user-oriented manner. Good reputations are built over time, one transaction at a time. However, damaging a good reputation isn't nearly as difficult or time-consuming.
Equip-Bid and Equip-Bid Affiliates need to be vigilant about protecting and monitoring this critical asset, as it directly impacts everyone's bottom line. Affiliates are responsible for developing and following business practices that reflect well on Equip-Bid's reputation. Similarly, affiliates are encouraged to keep Equip-Bid apprised of any issues they become aware of that could have a detrimental impact.
Equip-Bid does not get involved in the details of the business operations of our affiliates. However, if an affiliate’s integrity is in question (usually due to repeated problems with buyers, failure to follow the full disclosure requirements, not paying their consignors), Equip-Bid will very quickly terminate the affiliate relationship.
Affiliate Policy Overview
Affiliates are independent business people who use Equip-Bid as the venue for posting their auctions online. Affiliates are responsible for all aspects of their business:
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Clearly informing all interested parties (consignors, bidders, vendors, etc.) that they are operating as an independent auction company and are not operating as an agent of Equip-Bid.
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Knowing and complying with all local/state/federal laws pertaining to their business, as well as the assets being sold.
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Maintaining and insuring their auction site.
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Securing their supply lines and developing thorough consignment contracts that detail the requirements and expectations that Equip-Bid and the affiliate have of the seller.
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Producing accurate and straightforward descriptions/pictures/terms and conditions
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Overseeing all aspects of the operation of inspection and removal days.
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Developing a reliable communication system to ensure interested parties (and Equip-Bid) receive timely responses to all questions/issues/problems.
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Resolving all issues/problems related to their auctions in a timely, professional, and courteous manner.
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Distributing the auction proceeds in an accurate and timely manner to their consignors, the State of Incorporation, Equip-Bid, etc.
The value of an auction's descriptions and pictures cannot be overstated. Taking the time to write thorough descriptions and take high-quality pictures will impact bid prices and will save the affiliate a significant amount of time, by decreasing the number of questions and phone calls from bidders.
The goal of the lot descriptions and pictures is to provide the bidders with the information they need to accurately determine the value of the asset being sold. The more transparent the affiliate makes the descriptions and pictures, the higher the likelihood that they will have a satisfied winning bidder. Descriptions and pictures should be viewed as an opportunity to inform bidders, not to "sell" the asset. Attracting the right bidders (those with a clear understanding of what they are bidding on) leads to successful sales; attracting bidders who believe the asset to be different from what it really is can lead to a No Sale.
A large percentage of bidders will not inspect the items prior to placing bids, despite Equip-Bid's strong encouragement to do so, which underscores the need for informative descriptions and pictures.
Full disclosure is required on every lot sold. Lots must be described factually, noting all known issues affecting the primary function of the item or appearance.
It is assumed lots published on Equip-Bid are complete, undamaged, and in good working order. If a lot does not meet these criteria, the affiliate is required to fully disclose detailed information about the specific lot being sold.
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List of missing parts
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Asset damage
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Malfunctions preventing the asset from operating as intended
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Any information that would affect the bidder’s ability to accurately determine asset value.
The term "As is Where Is" only becomes relevant on items with descriptions/pictures that fully disclose everything material regarding the item. Items with descriptions lacking material information are at risk of being refused by the winning bidder. These "misdescribed" items often become No Sales without penalty to the winning bidder.
Affiliates will not be an “expert” on every item they sell and consequently will be reliant on their consignors for the accuracy of the item descriptions. Equip-Bid strongly suggests that affiliates include in their consignment contracts that consignors will be paid for their sold assets two weeks after the auction closes. This allows time for the buyer to contact the affiliate if the item is not as it was described. In these cases, it is the responsibility of the affiliate to work with both the buyer and the seller to come to a satisfactory resolution of the item price/sale.
Equip-Bid’s full disclosure policy requires affiliates to provide lot descriptions and pictures that accurately reflect the condition of the asset being sold. Consequently, the only time it is appropriate to include a stock photo as a lot photo is when the lot is New (defined below):
A lot can only be described as New if it is unused, unopened, undamaged, and is in its original factory sealed packaging. The original manufacturer’s warranty must still apply.
There is one possible exception to the above stock photo policy. If an auction lot doesn’t meet the criteria to be described as New, and it comes disassembled in a box, a stock photo may be used if the item is either too large or too complicated to assemble for a lot photo. However, if a stock photo is used, it is the affiliate’s responsibility to make it extremely clear to bidders that a stock photo has been used and must specifically state how the actual item differs from the stock description/photos, i.e., list missing pieces, describe and photograph any damage or repairs required. Please see the Lot Condition Disclosure Policy for an explanation of lot conditions and criteria.
Affiliates must agree to post their online auctions exclusively on Equip-Bid. Affiliates cannot post auctions on any other online auction site, with the exception of eBay. It is acceptable for an affiliate to list/advertise their Equip-Bid auctions or items in other locations (Craigslist, affiliate's own website, print advertising, etc.) with the stipulation that the listing/advertisement directs the interested party to Equip-Bid for information.
Assets posted on Equip-Bid cannot be for sale or be sold, except on Equip-Bid, for the duration of the auction. This statement must appear in the affiliate's consignment agreement with their seller.
Affiliates are prohibited from bidding on their own auctions. Affiliate consignment contracts must clearly state "Sellers are prohibited from bidding on their own assets." Affiliates are responsible for the actions of their consignors and could incur penalty fees for consignor behavior that negatively impacts Equip-Bid.
Affiliates are responsible for monitoring their auctions and contacting Equip-Bid immediately if they see any suspicious bidding activity or obvious bidding errors.
Equip-Bid prefers that affiliates do not bid on other affiliate auctions, but does not prohibit it. However, if a dispute develops between two affiliates due to the purchase of an asset, Equip-Bid will not get involved. It is expected that all the rules and policies are being followed and that the two affiliates will resolve all issues between themselves.
Affiliates are required to have a written contract with every consignor to ensure that they operate within Equip-Bid's parameters. Affiliates are responsible for the actions of their consignors and contracts are crucial for affiliate protection and holding sellers accountable. Equip-Bid has certain stipulations that must be included in the consignment contract or agreement:
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The affiliate must clearly state the seller is entering into a contract with the affiliate who is operating as an independent business, who has chosen to use Equip-Bid.com as the venue for presenting their auction to the public. Equip-Bid is not a party to this agreement.
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The seller understands once the consignment agreement is signed, the assets listed cannot be available for sale or be sold, except through Equip-Bid.com.
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The seller understands their assets cannot be removed from the auction after the auction is published on Equip-Bid's website.
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The seller understands the assets will sell to the high bidder unless the high bid fails to reach the reserve amount agreed to between the affiliate and the seller at the time the agreement was signed.
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“As Is Where Is" – only applies if the asset description and pictures were accurately described and any issues affecting the material functioning of the asset and the asset's aesthetics were fully disclosed.
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Owner/seller understands that they are prohibited from bidding on their own assets. If the owner/seller does place any bids on their assets, the specific asset or the entire auction may be terminated immediately. The owner/seller will be banned from selling on Equip-Bid. If the owner/seller ends up being the winning bidder on any of their own assets, they will be responsible for paying a 10% penalty to Equip-Bid.
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Reserves must be disclosed and programmed into the auction software prior to the auction being published. Once an auction is published on Equip-Bid.com, the assets will sell to the highest bidder, unless reserve information was disclosed prior to the auction being published.
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Any item resulting in a “no sale” due to an unmet reserve, cannot be re-posted on Equip-Bid unless it is posted without reserve, or the new reserve is well below the last “real” bid.
As of 1/1/18, all affiliates MUST give bidders the option to pay online for auction invoices below the credit card maximum set by the affiliate (Equip-Bid recommends a credit card max of $5,000 unless otherwise specified by your credit card processor). The online payment option will not appear for winning bidder invoices exceeding the designated amount.
Affiliates may post Real Estate Auctions on Equip-Bid. Equip-Bid's role in real estate auctions is nothing more than the website used to post the auction. The only fee Equip-Bid receives for real estate auctions is a $250 posting fee, which is due prior to the auction appearing on the website. Real Estate Auctions can be listed for a maximum of 4 weeks. The affiliate is responsible for ensuring compliance with all federal/state/local laws pertaining to the sale of real estate — this is a highly regulated industry and will require involvement by licensed real estate professionals.
Affiliates are responsible for verifying the legality of all assets sold on their auctions - federal/state/local laws vary based on the location of the auction. Below are some examples (these are not comprehensive lists):
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Illegal - drop-down cribs, migratory waterfowl mounts, alcohol (in most cases), lawn darts, and USPS items.
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Restricted (requires a specific license or criteria to be met) - used mattresses, firearms, gambling devices, livestock.
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In addition to federal/state/local laws, Equip-Bid has a list of "Do Not Sell" items:
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Distasteful/Offensive Items - including Nazi memorabilia, nudes or risqué items, Black Americana, etc.
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Pets/non-livestock animals
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Pallet Lots - Refers to the semi loads of damaged or returned items that can be purchased from places like Sam's Club or Jacob's Trading Company. Generally, these loads are delivered on pallets that are shrink-wrapped with a manifest. Affiliates cannot sell these pallets as delivered, due to the inspection requirements outlined in the section below entitled "Inspection and Removal Days". However, affiliates may purchase these pallets and break them down and sell the usable products.
Selling with reserves is discouraged. Equip-Bid believes placing reserves on items is counterproductive to achieving the highest prices, as a large percentage of bidders refuse to bid on items with a reserve. That being said, Equip-Bid does allow affiliates to post items with reserves as long as the reserve amounts are extremely reasonable (50% of value or less) and the number of items with reserves is kept to a minimum.
The reserve amount for each item must be entered prior to the auction being published. Reserves cannot be added after an auction is online.
Reserves under $2000.00 are ineffective and strongly discouraged. Reserves under $100 are not allowed to be programmed into the system.
An asset listed with a reserve that is not met may be relisted with a reserve one time. Items that fail to meet the reserve after the second time can only be posted again without reserve.
Equip-Bid’s starting bid price is fixed at $10.00. Any starting bid over $10.00 is considered a reserve and has the same detrimental impact on the auction process. Starting prices over $10.00 are not allowed.
Equip-Bid reserves the right to charge a no sale fee for lots posted in an auction that don’t sell because they failed to meet the reserve. Equip-Bid’s interest is in selling assets. There is very little patience for sellers who wish to find out what their asset could sell for at auction. Affiliates who abuse the use of reserves, either by accepting unrealistic reserves or posting everything with a reserve, are at risk of being charged a no sale fee.
When scheduling the inspection and removal days/times for an auction, it is important to consider the number of lots on the auction as well as the convenience of the bidder.
Each auction must have at least one inspection day where interested bidders are allowed, at no expense, to inspect the actual lot they may wish to bid on. The bidders need to actually be able to see and touch the items included in the lot. Affiliates need to make the inspection process as simple and hassle-free for the bidders as possible. An exception to this is if the affiliate is selling a brand new factory sealed item and is willing to allow the winning bidder to open the carton during removal and refuse the item if it is not as described.
In order to conduct a storage unit auction, like is seen on TV, people placing bids on the contents of the unit based entirely on what can be seen from the doorway, the following 3 criteria must be met:
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The consignor must be the storage facility (it cannot be the owner of the unit contents)
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The storage facility must have taken possession of the unit.
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The storage facility must assure the unit has remained “untouched” since they took possession of the unit.
If these 3 criteria can’t be met, the traditional inspection rules will apply to the auction, the bidder must have easy access to see and touch the contents of each lot during the inspection.
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Type of coin/note/asset
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The weight of the precious metal in the item - required for every lot
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Visible facts about the specific coin/note/asset, ie. the year the coin was minted; mintmark; Note #; Series #; and any other identifying marks
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Provide bidders with the precious metal content (%) of any asset that includes the words gold/silver or any other precious metal in the item description. The metal percentage must immediately follow the type of precious metal, as an example: Silver (90%).
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If the item description refers to the condition or grade of a coin, the coin must be encased (coins graded by top grading companies are encased in plastic) with the grade certification indicated above the coin. The pictures of these graded coins must clearly show the grade as well as the name of the company that graded the coin.
Equip-Bid neither endorses nor promotes wholesalers or any vendors, we use now or have used in the past to Equip-Bid affiliates. Unfortunately, there will be, and have been, people/companies that use Equip-Bid's name when making a sales pitch to affiliates in an effort to increase their credibility. Do not construe "Equip-Bid is one of my customers," to mean Equip-Bid endorses my product/service. The risks/rewards associated with any purchase/service needs to be weighed by each affiliate on its own merits.
Please contact us to verify any claims being made about Equip-Bid.
Placing affiliates ON HOLD is the tool Equip-Bid uses whenever there are compliance concerns or questions relating to the affiliate's business practices. During the time the affiliate is ON HOLD, no further auctions can be posted. Once the issue is satisfactorily resolved, the affiliate can resume posting auctions.
Examples of conduct that could result in an affiliate being placed ON HOLD:
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Failure to pay consignors in a timely manner - 2 weeks from the close of the auction is the recommended settlement time.
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Failure to close out invoices in a timely manner – invoices should be closed within 5 days of the close of the auction.
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Failure to submit documentation/payments to Equip-Bid in a timely manner.